Legacy LoungeLegacyLounge
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Privacy Policy

Last updated: June 6, 2026

Introduction

Legacy Lounge (“Legacy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, our lounge at 1937 Clements Ferry Road, Charleston, SC, or use our services, including membership, the walk-in humidor, and the private golf simulator.

Information We Collect

  • Contact information — name, email, phone number, and mailing address provided through forms, membership signup, or reservations.
  • Membership data — tier, billing details, preferences, and locker assignment (where applicable).
  • Booking details — simulator reservations, event bookings, and party size submitted through our booking partner.
  • Payment information — processed securely by third-party payment providers. We do not store full card numbers on our systems.
  • Device & usage data — IP address, browser type, pages viewed, and timestamps, collected automatically through cookies and similar technologies.
  • Age verification — a date of birth submitted at our on-site age gate is used only to confirm you are 21 or older. It is stored in your browser (local storage) so you don't have to re-enter it on future visits and is not transmitted to our servers.

How We Use Your Information

  • To deliver and manage our services, including memberships, reservations, and events.
  • To process payments and maintain account records.
  • To respond to inquiries and provide customer support.
  • To send service updates, event invitations, and (with your consent) marketing communications.
  • To improve our website, lounge experience, and security.
  • To comply with legal obligations, including age-verification requirements for tobacco and alcohol sales.

Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the business — including our booking platform, payment processors, email/marketing tools, and analytics providers — and only to the extent necessary to perform their services. We may also disclose information when required by law or to protect the rights, safety, or property of Legacy Lounge, our members, or our guests.

Text Messaging

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

SMS Communications

If you voluntarily provide your mobile phone number and opt in to receive text messages from Legacy Lounge, you consent to receive recurring SMS communications regarding:

  • Lounge events
  • Golf simulator reservations and promotions
  • Membership updates
  • Reservation confirmations and reminders
  • Customer support communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Legacy Lounge respects your privacy. We do not sell, rent, or share your personal information, including your mobile phone number, with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will never be shared with third parties for marketing purposes.

We may use trusted service providers solely to facilitate message delivery and business operations.

10DLC Compliance and Privacy

1. Collection of Personal Information

We collect personal information from users when:

  • You voluntarily provide it to us when using our website or services.
  • You submit your phone number to receive messages via 10DLC.

2. Use of Personal Information

We use the personal information you provide for the following purposes:

  • To provide the requested services.
  • To send you messages via 10DLC as per your request.
  • To comply with legal obligations.
  • To improve our services and user experience.

3. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

  • Privacy policies and terms and conditions are displayed next to the phone number entry fields.
  • Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.
  • The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.

4. Opting Out

You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, text HELP for help.

5. Disclosure of Personal Information

We do not share or sell end-user information to third parties or affiliates for any marketing, lead generation, or analytics purposes.

Your Choices

  • You may opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.
  • You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and recordkeeping requirements.
  • You may disable cookies through your browser settings; some site features may not function as expected without them.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Age Requirement & Children's Privacy

Legacy Lounge is a 21-and-over establishment. Our website and services are not directed to anyone under 21, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us: